Ward Clerk

**We are seeking an enthusiastic, motivated and compassionate person to join our Oncology Unit in this permanent full-time opportunity.**

**Join Us and You Will**:

- Grow your career in a supportive, nurturing environment
- Enjoy working as part of our close-knit, supportive team
- Play a critical role in our mission to deliver excellent customer service

**About the role**

As a Ward Clerk, you are responsible for providing support and assistance to patients and their families within our Oncology Unit. You must be passionate about being in the front line dealing with; the public, our patients and our staff. You must also enjoy a varied and fast paced administration role. The successful Applicant would need to be flexible and have strong interpersonal and time management skills.

Key responsibilities of this job include:

- Admission and discharge processes to ensure appropriate bed management and utilisation.
- Managing incoming and outgoing calls to the ward.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**About you**

To succeed in this role you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values. You will have exceptional communication skills, superior problem solving and conflict resolution abilities. This role calls for individuals with a strong capacity to manage a variety of administrative tasks and priorities over the course of the work day.

**Essential**:

- Demonstrated minimum 1 year experience in a medical administrative position
- Demonstrated knowledge of medical terminology
- Excellent communication and customer service skills
- Demonstrated accurate data entry and strong attention to detail
- Demonstrated organisational skills with the ability to prioritise workload and meet deadlines
- Willingness to be flexible

**About Ramsay**

Lake Macquarie Private Hospital is a 187 bed acute Medical and advanced surgical hospital situated on the Pacific Highway at Gateshead, 15 kms south of the Newcastle CBD. The hospital is owned and operated by Ramsay Health Care Limited, the largest operator of private hospitals in Australia. The hospital is linked by an overhead walkway to the Lake Macquarie Specialist Centre which provides on-site Radiology and Pathology Services as well as strata title, specialist Medical consulting suites. Lake Macquarie Private Hospital provides private health care services to residents of the Cities of Newcastle and Lake Macquarie as well as the broader referral region of the Hunter - New England Local Government Areas.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply