Retail Excellence Manager

2 weeks ago

Brisbane, Queensland, Australia 7-Eleven Full time

Company Overview:

At 7-Eleven, our people are at the heart of everything we do. We foster an inclusive and diverse work environment where every individual's unique characteristics make ordinary moments extraordinary.

About the Role:

The Field Manager plays a crucial role in ensuring excellence in store performance across the 7-Eleven network. Directly accountable for the performance of between 10 – 14 stores based across Brisbane, Gold Coast and surrounding areas, this experienced retail leader will use their expertise to coach and mentor Store Leaders to execute on our customer ambition.

Your Key Responsibilities:

  • Drive store performance improvement through effective coaching and mentoring of Store Leaders
  • Develop and implement strategies to enhance customer experience and drive sales growth
  • Maintain high standards of store execution and customer service
  • Collaborate with cross-functional teams to achieve business objectives

What You'll Need:

  • Proven experience in a retail leadership role, preferably with a similar field-based position
  • Strong background in delivering solutions within a retail environment
  • Passionate about retail excellence and customer experience, with a track record of fostering enthusiasm amongst teams and stores
  • Excellent critical thinking and problem-solving skills, with the ability to navigate complex interpersonal dynamics and issues
  • Strong communication and interpersonal skills, with the ability to build high-performing teams and drive results-oriented cultures

What We Offer:

  • A competitive salary range of AU$120,000 - AU$150,000 per annum
  • A comprehensive benefits package, including bonus and incentive programs, paid volunteer leave, and unlimited access to LinkedIn Learning
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and supportive work environment that values diversity and inclusion

About 7-Eleven:

We are committed to creating a workplace that fosters inclusion and celebrates diversity, where every single 7-Eleven team member feels heard, valued, and respected. If you're passionate about retail leadership and want to be part of a dynamic and forward-thinking organization, we encourage you to apply.

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