ServiceNow Solutions Designer
6 days ago
Job Summary:
We are seeking a highly skilled and experienced ServiceNow Architect to join our team at Zone IT Solutions. As a ServiceNow Architect, you will be responsible for designing, implementing, and maintaining ServiceNow solutions that meet the needs of our clients.
Key Responsibilities:
- Design and implement complex ServiceNow solutions, including integrations with third-party applications
- Develop and maintain ServiceNow configurations, including CMDB, Service Catalog, Incident Management, and Change Management
- Lead and mentor a team of ServiceNow developers to ensure successful project delivery
- Collaborate with cross-functional teams to identify business requirements and develop solutions that meet those needs
- Provide expert-level support and guidance to clients on ServiceNow best practices and implementation
- Stay up-to-date with the latest ServiceNow features and technologies to ensure our solutions are always current and effective
Requirements:
- Minimum of 5 years of experience as a ServiceNow Architect
- Expert knowledge of ServiceNow platform, including ServiceNow CMDB, Service Catalog, Incident Management, and Change Management
- Proven experience in designing and implementing complex ServiceNow solutions, including integrations with third-party applications
- Strong understanding of ITIL processes and best practices
- Experience in leading and mentoring a team of ServiceNow developers
- Excellent communication and presentation skills
- ServiceNow certifications (such as Certified Implementation Specialist, Certified Application Developer) are strongly preferred
- Bachelor's degree in Computer Science or related field
About Us:
Zone IT Solutions is a leading recruitment company specializing in Digital, ERP, and larger IT Services. We offer flexible, efficient, and collaborative solutions to organizations requiring IT expertise. Our agile, agnostic, and flexible solutions help source the IT expertise you need. We welcome applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, and people with disabilities.
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