Performance and Media Excellence Manager

4 weeks ago

Sydney, New South Wales, Australia EssenceMediacom Full time

About Us

EssenceMediacom is the world's leading global media performance organisation. We unite GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit.

We are a team of +350 people across Brisbane, Sydney, Melbourne, and Adelaide, driven by our primary purpose to deliver unrivalled advantage to our clients, stakeholders, and people.

Our clear vision for our business is to lead the next era of media performance, making advertising work better for our people, our planet, our communities, and our clients.

Mission Statement

We place transformative technology at the centre of human experiences by connecting our technology, talent and thinking.

The Role

The Performance Associate Manager plays a key role in our team, providing implementation & campaign management for key clients while also supporting the planning function.

You will supervise elements of team workload to ensure client demands are met and drive effectiveness and efficiency gains across the department.

A guru in biddable operations, you will develop key leadership skills to complement your technical prowess.

Key Relationships

  • Collaborating closely with internal teams
  • Establishing strong relationships with relevant media, data, and technology partners
  • Foster deep trust and understanding with agency client teams
  • Contribute to great teamwork in your immediate team

What You Should Spend Your Time Doing

We estimate that 20% of your time should be spent on People-related activities:

  • Oversee workflow of junior team members, swiftly escalating issues as they arise
  • Hold constructive and meaningful performance evaluation meetings with reports each month, setting clear KPIs and monitoring achievement
  • Provide clear guidance and instruction when working with, teaching, or helping others

We estimate that 40% of your time should be spent on Product-related activities:

  • Take the lead in delivering end-to-end biddable campaigns, including QA compliance and use of best practice
  • Proactively identify and drive innovation and best practice opportunities within your teams.
  • Guide and enrich advanced biddable capabilities by applying your experience via both hands-on and coaching
  • Work with your manager to develop testing frameworks that advance our capabilities

We estimate that 20% of your time should be spent on Client-related activities:

  • Lead initiatives to improve both agency and client capabilities, working across vendors and partners to achieve success
  • Cultivate strong, trusted relationships with clients at a junior and intermediate level, as it relates to implementation planning & buying
  • Develop your skills of media planning principles, including agency practices and philosophies

We estimate that 20% of your time should be spent on Commercial-related activities:

  • Ensure all team financial and compliance processes are followed in a timely manner and with 100% accuracy
  • Maintain a strong perspective of in-scope services for your clients, and the process for completing work above and beyond this
  • Provide hands-on leadership to junior staff in dealing with commercial issues, such as account queries, reconciliations, and bookings

What Makes A Great Performance Associate Manager

  • Attention to detail: you display high attention to detail across all work and can spot potential issues ahead of time
  • Organisation: confidently able to optimise work and supports the wider team in this planning & prioritisation
  • Team & collaboration: viewed as a valued member of the team, actively supporting and contributing to the efforts of other team members
  • Communication: can manage conflict to a resolution, adapting communication style to both give and receive constructive feedback
  • Analytical: create new and improved approaches to managing complex information and arrive at logical conclusions
  • Flexibility: adapts to new ideas and initiatives, displays a positive attitude in the face of ambiguity and change
  • Proactivity/taking the initiative: work autonomously, focused on achieving results
  • Problem solving: able to define complex problems, can identify optimal and alternative solutions with minimal supervision

Salary Estimate

$80,000 - $110,000 per year, based on industry standards and market conditions.

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