Airline Passenger Flow Manager

5 days ago


Adelaide, South Australia beBeeCustomerService Full time $50,000 - $68,000
Queue Facilitation Agent

We are seeking a motivated individual to join our team as a Queue Facilitation Agent at Adelaide International Airport. This role is responsible for ensuring the timely and efficient facilitation of passengers through security checkpoints.

The successful candidate will be responsible for delivering exceptional customer service to all passengers, directing them to the correct queue and areas within the airport, and ensuring compliance with OH & S Regulations and Company Policies.

Main Responsibilities:

  • Customer Service: Deliver exceptional customer service to all passengers.
  • Facilitation: Direct passengers to the correct queue and areas within the airport.
  • Compliance: Ensure compliance with OH & S Regulations and Company Policies.
  • Collaboration: Build strong relationships with colleagues and promote a positive company image.

Essential Criteria:

  • Commitment to Values: Commitment to dnata values and operating procedures.
  • Safety Policy Adherence: Adherence to all company safety policies and processes.
  • Desirable Experience: Desirable experience in customer-facing roles.

Please note that employment is conditional upon a satisfactory security clearance and pre-employment medical test. We encourage diversity and support environmental initiatives.



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