
Dynamic Restaurant Team Leader Wanted
2 days ago
We're seeking a results-driven and charismatic Restaurant Team Lead to spearhead the success of our dynamic food and beverage outlets.
As a key member of our team, you will be responsible for fostering a positive service culture, driving operational excellence, and delivering exceptional guest experiences.
- Support daily operations and empower your team to deliver engaging, high-quality service that reflects our unique personality.
- Elevate the guest experience by leading from the floor and ensuring every guest feels recognized, valued, and delighted.
- Train and develop your team through coaching, development, and feedback, fostering a positive and inclusive service culture.
- Oversee venue readiness, compliance, inventory, and financial performance across buffet, à la carte, and bar service.
- Collaborate cross-functionally with kitchen, events, and hotel leadership to ensure seamless service across all outlets.
- Problem-solve with confidence, handling guest feedback and unexpected challenges with calm professionalism and a solutions mindset.
- Proven leadership experience in a high-volume restaurant or bar environment.
- A hands-on management style with the ability to inspire and energize a diverse team.
- Excellent guest engagement and conflict resolution skills, with a strong eye for detail.
- A natural host who thrives in a fast-paced environment while keeping service standards high.
- Strong knowledge of cocktails, wine, and food pairing.
- Experience managing rosters, payroll, and inventory is a plus.
- Valid VIC RSA certification is essential.
- Flexibility to work a rotating roster, including evenings, weekends, and public holidays.
We offer a competitive salary that rewards your hard work, along with a wide range of benefits designed to help you live your best work life. This includes a full uniform, impressive room discounts, and some of the best training in the business.
We promote a culture of trust, support, and acceptance, welcoming different backgrounds, experiences, and perspectives. Our goal is to create inclusive teams where everyone feels valued and empowered to succeed.
We prioritize wellbeing in your health, lifestyle, and workplace through our myWellbeing framework, committed to supporting you both inside and outside of work.
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