Exceptional Customer Experience Leader

4 days ago

Melbourne, Victoria, Australia beBeeCounter Full time $70,000 - $95,000

**Lancôme Counter Manager Position Overview**

We are seeking an accomplished and driven professional to lead our team as a counter manager.

The successful candidate will be responsible for guiding and developing a dedicated team to achieve outstanding results, delivering exceptional customer experiences, meeting customer needs, and recommending additional services.

Main Responsibilities:

  • Set and meet targets by providing superior customer experiences
  • Meet customer needs in every way by recommending relevant products and services
  • Represent the brand and advocate to generate customer loyalty and maintain a strong client base
  • Demonstrate extensive product knowledge

Key Requirements:

  • A strong leader who is passionate about beauty and cosmetics
  • A professional with excellent communication and interpersonal skills
  • Inspirational customer service and sales skills
  • Previous experience leading and managing a team in a retail environment
  • Financial acumen to work within budgets and effectively plan weekly rosters

Benefits Package:

  • Employee discounts
  • Flexible leave options
  • Service recognition and awards
  • Career development opportunities

We strive to create a work environment that supports our employees' well-being and helps them thrive. We offer flexible options and a range of benefits to ensure you can balance your work and personal life.

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