Full-Time Customer Service Role

3 days ago

Fremantle, Western Australia beBeeCustomer Full time $45,000 - $65,000
Job Title: Customer Service Representative

Our clinic is seeking a passionate customer service professional to join our team as a Clinic Coordinator on a full-time basis. If you are interested in helping our clients improve their hearing and quality of life, this may be the role for you.

This is an exciting opportunity to contribute to the success of our clinic and enhance our customers' experience. We are looking for a compassionate, process-oriented individual with outstanding organizational and customer service skills who will help more people access better hearing solutions.

You will work collaboratively with clinicians and hearing technicians to provide high-quality hearing healthcare outcomes for all our clients.

You will gain knowledge about our products, services, and competitive advantages, as well as government funding programs. With this knowledge, you will expertly apply tailored client-specific sales strategies to ensure they receive the best possible solutions.

Key Qualifications:
  • Previous administration and customer service experience in retail, hearing care services, pharmacy, or allied health environments
  • Experience working with an older demographic is preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE qualification
What's in it for You:
  • Permanent role with flexible hours
  • Performance incentives
  • A supportive hearing care team
  • Professional development through clear career paths and training
  • MyRewards program offering discounts to retailers and services across Australia
  • Online wellbeing center providing activities, workouts, meditations, nutritional, and financial advice
  • Employee Assistance Program
  • Birthday and Christmas gifts
Our Values:

We believe that trust, teamwork, innovation, and a can-do attitude are essential for success. Our culture is inclusive and respectful, acknowledging and valuing diversity among our employees. By embracing these values, we create a supportive environment where everyone can thrive and succeed.

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