Front Desk Receptionist

6 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $70,000

We are seeking a highly organized and skilled front desk professional to manage the reception area of our hotel.

**Key Responsibilities:**

  • Check guest in/out
  • Maintain accurate and up-to-date guest accounts
  • Effectively manage reservations and allocate room inventory
  • Answering phone calls in a timely and courteous manner
  • Schedule appointments and services as required
  • Parking guest vehicles in designated areas
  • Generate regular reports on guest activity and hotel performance
  • Demonstrate strong organizational, time management, and multitasking skills
  • Proficiently operate computer software systems
  • Show attention to detail and ability to prioritize tasks effectively
  • Utilize initiative and problem-solving skills to resolve issues efficiently
  • Demonstrate an enthusiastic and friendly demeanor at all times
  • Present a professional appearance and work ethic consistent with our hotel standards

**Requirements:

  • Excellent communication and interpersonal skills
  • Availability to work weekends and public holidays as scheduled

In this role, you will serve as the primary point of contact for our guests and be responsible for ensuring their stay with us is memorable and enjoyable. If you possess excellent customer service skills and have a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity.

As a front desk professional, you will play a critical role in creating a warm and welcoming atmosphere for our guests. You will be responsible for managing the front desk area, handling guest inquiries, and providing assistance with various requests. Your strong communication skills and ability to multitask will enable you to effectively handle high volumes of guest activity.

We are looking for a highly motivated and organized individual who can work independently and as part of a team. If you have a passion for hospitality and are committed to delivering exceptional customer service, we encourage you to apply for this role.

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