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Administrative Assistant

2 months ago

Shire of Mornington Peninsula, Australia Arcare Aged Care Full time
About the Role

This is an exciting opportunity to join Arcare Aged Care as an Administrative Assistant, where you will play a crucial role in creating a positive and welcoming environment for residents and visitors alike.

As a key member of our team, you will provide essential support to staff and ensure effective communication within the residence. Your primary functions will be:

  • Greeting and Welcoming: Welcoming residents, visitors, and families with a friendly and warm demeanor, creating a positive and inviting atmosphere.
  • Communication: Managing incoming calls, directing them to the appropriate departments or individuals, and handling general inquiries and messages efficiently.
  • Appointment Scheduling: Scheduling appointments for residents to see medical professionals, therapists, or other service providers as needed.
  • Visitor Management: Registering and monitoring visitors, ensuring security and safety protocols are followed.
  • Assisting Residents and Families: Providing information and assistance to residents and their families, addressing their queries and concerns, and connecting them with the appropriate staff members when necessary.
  • Administrative Support: Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail, and deliveries.

Key Skills and Experience:

  • Ability to manage rostering and team member allocations.
  • Experience using employee scheduling software such as Humanforce or Time Target.
  • Adaptable, passionate, and willingness to learn.
  • Collaborative and skilled at teamwork.
  • Friendly and effective communication abilities.

At Arcare Aged Care, we value our people and culture, and we are committed to providing a supportive working environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.