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Receptionist/Student Services Coordinator

2 months ago

Sydney, New South Wales, Australia Acknowledge Education Full time

About the Role

We are seeking a highly motivated and experienced receptionist to join our team at Acknowledge Education. As a key member of our student services team, you will be responsible for providing exceptional customer service and support to our students.

Some of your key responsibilities will be to:

  • Respond to student inquiries and provide accurate information and support.
  • Organize and facilitate student orientation programs, ensuring a smooth and welcoming experience for our students.
  • Maintain accurate and up-to-date student records, ensuring data consistency and compliance.
  • Prepare and issue certificates for our students, ensuring timely and accurate processing.
  • Collaborate with various departments to optimize unit enrollment processes and publications of results.
  • Maintain timely communication of course progress notifications to students and intervene when necessary.

About You

  • Strong communication and interpersonal skills, with the ability to build rapport with students and colleagues.
  • Excellent organizational, planning, and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficient in the use of Microsoft Office and other standard software, with the ability to learn new systems and technologies.
  • Professional presentation skills, with the ability to represent Acknowledge Education in a positive and professional manner.
  • Empathetic and understanding character, with the ability to provide support and guidance to students.

Why Work With Us

  • Opportunities to grow and develop your career within a dynamic and supportive organization.
  • A competitive salary and benefits package, including a $1,500 professional development allowance.
  • A commitment to employee well-being and work-life balance, with flexible working arrangements and a supportive team environment.
  • The opportunity to work with a leading education provider, with a strong reputation for excellence and a commitment to student success.