Expense and Travel Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $76,936 - $88,215

Job Title: Expense and Travel Coordinator

We are seeking a highly skilled professional to fill the role of Expense and Travel Coordinator. In this position, you will be responsible for providing exceptional customer service and support to our staff.

Job Description:

This is a brand new role within our Finance Unit, part of UTS' Operations Division. The main responsibilities of this role include responding to customer travel, expense and corporate card enquiries, questions, requests and processing tasks related to SAP Concur lodged through multiple channels.

  • Resolving transactions, using both knowledge base articles and other reference materials, where applicable.
  • Reviewing and maintaining existing training materials ensuring they are up to date and customer friendly.
  • Providing support and training for university staff on the travel and expense system when required.

Required Skills and Qualifications:

To be successful in this role, you will have;

  • Knowledge and understanding of SAP Concur.
  • Custome service experience, preferably within a travel and expense environment.
  • Demonstrated excellent customer service and communication skills.
  • Demonstrated high level interpersonal skills and expertise, with the ability to convey information and empathy to customers at all levels of the organisation.
  • Excellent listening and interpretation skills with a capacity to interpret complex policies and procedures.

What We Offer:

In return for your hard work and dedication, we offer a competitive remuneration package that includes a salary range of $60,000 - $80,000 per annum, depending on experience.

About Us:

We are committed to attracting and retaining the best talent in the industry, and we believe that our employees are our greatest asset. If you are passionate about delivering exceptional customer service and support, we would love to hear from you.

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