Front Desk Ambassador

3 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $55,000 - $70,000
Guest Relations Co-ordinatorJob Overview

The Guest Relations Co-ordinator plays a vital role in ensuring the smooth operation of our restaurants and event venues.

This key position involves welcoming guests, handling face-to-face enquiries, reservations and check-ins for our busy dining establishments at Sydney Tower Dining.

  • Ensure effective guest flow by greeting and checking in guests to the appropriate dining venue.
  • Process payments accurately and efficiently using point-of-sale systems.
  • Stay informed on current offers, promotions, and venue details to provide excellent customer service.
  • Collaborate closely with the team to maintain a high level of service quality.
  • Support guests through various situations by providing solutions and exceptional hospitality experiences.

Key requirements include:

  • Excellent customer service skills to ensure a positive experience for all guests.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving abilities to address any issues that may arise.
  • Proficiency in computer systems, including Microsoft Excel, to manage data and reports.

The ideal candidate will be a reliable team player with strong communication skills, a passion for delivering exceptional hospitality experiences and the ability to work collaboratively in a dynamic environment.

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