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Customer Banking Specialist Relief Professional
2 months ago
We are seeking a skilled Customer Banking Specialist Relief to join our team. In this role, you will provide support to our branches, working across multiple locations to deliver exceptional customer service.
About the Role
As a Customer Banking Specialist Relief, you will be responsible for:
- Providing in-depth conversations with customers to understand their banking needs.
- Supporting customers with enquiries, cash handling, and transactional services.
- Completing Financial Health Checks to assess customers' financial needs.
- Providing options for customers through education and demonstration of our in-branch technology and digital banking options.
- Problem-solving and providing effective solutions while championing our processes and procedures.
Requirements
To be successful in this role, you will need:
- Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment.
- Excellent communication skills and the ability to articulate financial terms in a clear way.
- The ability to ask the right questions, find solutions, and act with integrity.
- A genuine interest in building a career with eFinancialCareers Ltd. and improving the financial wellbeing of our customers.
About eFinancialCareers Ltd.
eFinancialCareers Ltd. is a leading provider of financial services and solutions. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.
