Retail Store Operations Manager

1 day ago


Glen Waverley, Victoria, Australia Coles Full time

As a Retail Store Operations Manager at Coles, you'll play a pivotal role in driving the success of our stores. With a focus on operational excellence and customer satisfaction, you'll lead a large team of over 100 team members to achieve exceptional results.

About Coles

Coles is an iconic Australian retailer with a rich history of delivering quality products and services to our customers. As a leader within our organisation, you'll have access to extensive training and development opportunities to help you grow your career.

Key Responsibilities
  • Leadership and Development: Coach, lead and develop a large team of over 100 team members to achieve outstanding results.
  • Operational Excellence: Work closely with the Store Manager to ensure key commercial targets are met or exceeded.
  • Visual Merchandising and Safety: Maintain Coles' high standards for visual merchandising, safety, compliance and auditing.
  • Customer Focus: Drive a customer-obsessed culture that continually seeks to better understand our diverse customers.
  • Team Culture: Foster a one-team culture that prioritises team members' health, safety and wellbeing.
What's in it for You?

We offer a range of benefits to support your career growth and personal well-being. These include:

  • 5% Discount on Supermarket and Liquor Purchases: Enjoy discounts all year round on online and in-store purchases.
  • Double Discount Periods: Take advantage of additional double discount periods throughout the year.
  • Recognition Program: Receive recognition and rewards through our digital platform 'mythanks'.
  • Learning and Development: Access a variety of career development programs and job-specific training.
  • Novated Car Leases: Enjoy exclusive access to novated leasing for eligible team members.
  • Investment in Your Future: Become a part-owner of the Coles Group through our annual team member share plan offer.
  • Paid Parental Leave: Enjoy paid parental leave to balance work and family life.

We're committed to creating a workplace that's safe and respectful for all team members. We encourage applications from people of diverse backgrounds and abilities, and are happy to adjust our recruitment process to support candidates with disability.



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