Senior EDRMS Specialist
4 weeks ago
Randstad is partnering with the Queensland Government to find a skilled Senior Advisor EDRMS.
We are seeking an experienced and talented Senior Advisor (EDRMS) to assist the Principal Advisor (EDRMS) in delivering core administrative functions.
Key Responsibilities:- Maintenance and administration of EDRMS applications, focusing on application administration, testing, and providing exceptional customer-centric support to end users.
- Provision of sound technical solutions and efficient management of day-to-day issues arising from EDRMS application operation.
- Development and delivery of effective one-on-one and group end-user training via online platforms (e.g., Microsoft Teams).
- Development and ongoing maintenance of end-user training materials and manuals.
- Proactive participation in technical research and development to enable continuing innovation within the system infrastructure and provide efficient system maintenance.
- Perform core daily checks and ongoing system monitoring.
- Create, change, and delete user accounts per request processes.
- Highly developed communication and negotiation skills, including a demonstrated ability to communicate, influence, and negotiate outcomes with a focus on building strong customer outcomes.
- Demonstrated experience with the administration of Content Manager will be highly regarded.
If you are interested in this opportunity or other opportunities we currently have, please send your resume to shauna.lawlor@randstaddigital.com.au or apply directly to this job ad.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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