EDRMS Administrator

3 weeks ago

Brisbane, Queensland, Australia Hudson Australia Full time
Job Description

We are seeking a highly skilled EDRMS Administrator to join our team at Hudson Australia. The successful candidate will assist the Principal Advisor (EDRMS) in the delivery of core administrative functions relating to Translink's Content Manager application.

Key Responsibilities:

  • Maintenance and administration of EDRMS applications with a focus on application administration, testing, and providing outstanding customer-centric support to end users.
  • Provision of sound technical solutions and the efficient management of day-to-day issues arising from the operation of EDRMS applications.
  • Development and delivery of effective one-on-one and group end-user training via online platforms.
  • Development and ongoing maintenance of end-user training materials and manuals.
  • Proactive participation in technical research and development to enable continuing innovation within the system infrastructure and providing efficient system maintenance.
  • Performing core daily checks and ongoing system monitoring.
  • Creating, changing, and deleting user accounts per request processes.
  • Highly developed communication and negotiation skills, including a demonstrated ability to communicate, influence, and negotiate outcomes with a focus on building strong customer outcomes.
  • Acting as a proactive and effective member of the TransLink PT Systems Support team and working with relevant stakeholders and project teams as required.

Requirements:

  • Demonstrated experience with the administration of Content Manager will be highly regarded.

This is an hourly rate position inclusive of mandatory 25% casual loading.

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