Regional Operations Manager
2 weeks ago
About Us
- We are a leading provider of relationship and family wellbeing services in Queensland.
- Our mission is to empower individuals and families with the tools and support they need to build happier, healthier lives.
We promote care and safety, embracing diversity to foster strong and connected communities.
We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.
As Operations Lead – South, you will provide visionary leadership and operational oversight for our southern Queensland venues.
- You will empower Regional and Senior Managers to deliver seamless, high-quality front-line services aligned to our purpose and strategic objectives.
- You will drive operational excellence, embedding cross-functional collaboration, and inspiring your teams.
Key Responsibilities:
- Collaborate closely with other regional leaders and Client Services Manager to align strategies and operational goals.
- Lead and support Regional and Senior Managers to optimize service delivery and ensure consistent compliance with policies and funding requirements.
- Monitor, analyze, and respond to operational performance data to identify opportunities for improvement and implement effective solutions.
- Oversee budgeting, resource allocation, and financial management to maintain operational efficiency across all southern Queensland venues.
- Drive continuous improvement initiatives, quality assurance, and risk management practices to uphold organizational standards and client safety.
Requirements:
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