Regional Operations Manager

3 weeks ago


Brisbane, Queensland, Australia Troocoo Full time

4 days ago Be among the first 25 applicants

About Our Client

Our client is committed to growing communities where the best lives are lived. Their mission, inspired by Catholic moral and social teachings, is to provide quality care and accommodation that meets the needs of all those who trust in them. They value Service, Courage, and Compassion and seek individuals who share their passion for providing exceptional care in a residential aged care setting.

About Our Client

Our client is committed to growing communities where the best lives are lived. Their mission, inspired by Catholic moral and social teachings, is to provide quality care and accommodation that meets the needs of all those who trust in them. They value Service, Courage, and Compassion and seek individuals who share their passion for providing exceptional care in a residential aged care setting.

Position Purpose

We are seeking an experienced and compassionate Regional Manager to provide operational leadership and support across multiple residential aged care homes within the region. This key leadership role involves mentoring and coaching Residential Managers, providing relief during leave periods, and offering expert non-clinical operational guidance to ensure the highest quality of service delivery. The successful candidate will be responsible for ensuring optimal stakeholder experiences, financial performance, human resources, and operational management to guarantee the wellbeing of residents in their care.

Key Responsibilities:

  • Leadership & Coaching: Lead, mentor, and coach Residential Managers to create a high-performance culture that aligns with the philosophy of "Known and Loved."
  • Operational Support: Provide operational relief for Residential Managers during periods of leave and share resources where necessary to ensure smooth operations across homes.
  • Compliance & Quality Assurance: Ensure that all staff are equipped with the knowledge and skills to deliver care that meets accreditation standards and relevant regulations.
  • Collaboration: Partner with clinical, quality, and business performance teams to optimize services and funding across the region.
  • Resource & Financial Management: Oversee staffing, rosters, recruitment, and financial performance, ensuring adherence to budgetary guidelines.
  • Health & Safety: Lead the implementation of workplace health and safety policies and participate in incident investigations and risk assessments.
  • Cultural Development: Promote the "Known and Loved" cultural program, fostering autonomy in operations while providing essential support to each home.

Qualifications & Experience:
  • Education: Bachelor's degree in nursing, business management, or human services (or equivalent experience). A clinical background is highly desirable.
  • Experience: A minimum of 5 years in a leadership or management role within the health or aged care sector, with experience managing a residential aged care home.
  • Skills: Proven ability to lead geographically dispersed teams, drive operational performance, and manage resources effectively.
  • Knowledge: Familiarity with Aged Care Accreditation Standards, legislative requirements, and experience in accreditation reviews.

Essential Requirements:
  • Evidence of current NDIS Worker Screening or Australian Federal Police Criminal History Check.
  • Eligibility to work in Australia.
  • Ability to travel within the region (in some cases, interstate) with occasional overnight stays.
  • Compliance with vaccination requirements as per government health directives.

Why Work with Our Client?

Our client offers a values-driven, collaborative environment where you can make a meaningful impact on the lives of residents. They provide competitive salary packages, ongoing professional development, and the opportunity to work in a supportive and dynamic team culture.

Apply Now

If you are a dynamic and experienced leader with a passion for aged care and making a difference, we want to hear from you. Apply today by submitting your resume and cover letter outlining your qualifications and experience to Laura Erskine Director of Healthcare, laura.erskine@troocoo.com or call in confidence 0435 640 615.Seniority level
  • Seniority levelDirector
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesIT Services and IT Consulting, Advertising Services, and Financial Services

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