Customer Service Coordinator

7 days ago

Gold Coast, Queensland, Australia beBeeAdministration Full time $65,000 - $85,000
Medical Administration Opportunity

Casual and part-time positions available for working across a 24/7 period. We encourage you to seize the chance to work at Gold Coast Private Hospital.

Are you seeking a fulfilling career that allows you to combine your professional skills with a passion for delivering excellent customer service?

About the role

We are looking for an experienced Medical Administrator with exceptional customer service skills to work in our busy Emergency Department on a casual basis. The successful applicant will be expected to embody our values and be a vibrant addition to our team.

This position entails administrative tasks such as reception, filing medical records, liaising with Doctors and nursing staff, transferring and discharging patients in our system, greeting patients and guests, and any other daily duties required in the Emergency Department.

Administrative responsibilities
  • Ensure accurate and effective record management systems, including preparation of medical records
  • Perform Health Fund Checks as needed
  • Coordinate with staff from other departments
  • Complete other clerical tasks, such as data entry
About us

Our hospital is located within a unique healthcare and education precinct, co-located with Griffith University and the Gold Coast University Hospital.

At Gold Coast Private Hospital, we offer flexible work arrangements, ongoing learning, a comprehensive range of career pathways across specialties, and a rewarding work environment.

Requirements
  • Demonstrated previous experience in fast-paced Medical Administration/Reception roles
  • Flexibility to work any shifts across a 24/7 period
  • Sound knowledge of Microsoft Office applications and Webpas would be ideal
  • High level organization skills
  • Ability to follow instructions and take directions as required
  • Previous experience in hospital or emergency department administration or medical environments will be highly regarded
Why work here?

When you join our community, you become part of a collective caring approach. Our people are central to our organisation - every day, they make a difference in the lives of our patients and their families.

• Flexibility to work across one or multiple hospitals within our network

• Discounted health insurance

• Continuous professional development, education & support provided to encourage growth

Our community supports each other, shares learnings, celebrates successes, and faces challenges together.

To Apply: Please click the 'Apply' button to access our online application form. For any questions, please contact recruitment@healthscope.com.au.

More Information: Our commitment to quality and safety for our patients, staff, and visitors is our top priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

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