
Customer Service Coordinator
6 days ago
About the Role
As a Receptionist, you will be responsible for providing exceptional customer support to our clients. Your primary duties will include scheduling and coordinating appointments, managing practice organization, and communicating with our headquarters in Germany.
Key Responsibilities
- Provide outstanding customer service to all clients
- Schedule and coordinate appointments efficiently
- Manage appointment bookings, purchases, and materials effectively
- Communicate with our Berlin-based team on a regular basis
- Handle email correspondence professionally
- Conduct monthly stocktake and product sales analysis
- Manage cash desk responsibilities with accuracy
- Maintain high standards of hygiene at all times
What We Offer
We provide an attractive working environment, full-time employment, reliable operational planning, and a dynamic team environment that fosters growth and development.
Requirements
To excel in this role, you will need:
- A commercial apprenticeship qualification
- At least 3 years of experience in a comparable position
- Strong communication skills and a friendly personality
- Excellent reliability, accuracy, and accountability in written work and customer interactions
- Outstanding independent work ethic with superior self-management skills
- Proficiency in Microsoft Office applications
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