Customer Support Specialist

1 day ago

Brisbane, Queensland, Australia beBeeCustomerSupport Full time $48,900 - $81,900
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and building strong relationships.

This is an exciting opportunity to work in a dynamic environment where no two days are the same. You will have the chance to develop your skills, learn from experienced colleagues, and contribute to the success of our organization.


About the Role

As a Customer Support Specialist, you will be working in a fast-paced environment where you will:

  • Receive and process customer orders with precision and accuracy.
  • Monitor progress of deliveries and provide delivery status information to customers.
  • Build professional relationships with customers and internal teams.

You will be working closely with our production team to ensure that customer needs are met, and our products are delivered on time.


Requirements

To succeed in this role, you will need:

  • Punctuality and reliability in meeting deadlines.
  • Exceptional communication skills to identify and resolve customer issues.
  • Ability to learn and adapt to new systems and processes quickly.
  • Strong organizational skills to manage multiple tasks and priorities.

What We Offer

In return for your hard work and dedication, we offer:

  • A supportive and positive team environment.
  • Ongoing training and development opportunities.
  • Genuine career growth opportunities within our organization.
  • Access to a range of employee benefits and support networks.

About Us

We are a leading provider of innovative solutions for the construction industry. Our mission is to build something great by delivering high-quality products and exceptional service to our customers.

We value teamwork, ambition, accountability, and respect, and strive to create a diverse and inclusive workplace culture.

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