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Digital Solutions Specialist
2 months ago
We're a global leader in mining and civil blasting, with a diverse team of over 13,000 people across the world. Our mission is to mobilise vital resources essential to progress, and we're shaping the future of mining through digital and automated technologies.
About the RoleWe're seeking a highly skilled Specialist - Digital Solutions to join our Brisbane office. As a key member of our team, you'll work on a Monday - Friday roster, with occasional travel to various sites and locations within QLD, NSW, VIC, and TAS.
In this role, you'll champion new site technology implementations, providing hands-on project and process management support to our surface and underground mining customers. You'll be responsible for scoping customer operations, assessing the correct Digital Solution to address their needs, and implementing Digital Solutions onto our customer sites.
You'll also communicate with various personnel, from management to IT departments, and train internal and external stakeholders to be effective users of Digital Technologies. Additionally, you'll contribute to product development and support BlastIQ customer support, product stewardship, and advice.
What You'll Bring- A proven ability in problem-solving and root cause analysis, on equipment, operating systems, and software;
- Experience supporting and troubleshooting Field Information Systems (Networking experience desirable);
- Proven success in managing, coordinating, and implementing similar projects;
- Aptitude and ability to deliver product training to single or multiple stakeholders in both classroom environments or via remote platforms;
- Excellent communication, both written and verbal, alongside high-level customer service skills;
- Certificate, Diploma, or Degree in Electronics, Mechanical, Communications, Engineering, Project Management, or similar.
As part of a truly global company, you'll have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths, and support the development of your knowledge and skills.
You'll be paid a competitive salary, learn from talented individuals across multiple disciplines, and thrive in a safe workplace within a collaborative culture. We respect and value all our people and applicants, promoting a culture of inclusion and Equal Opportunity Employment everywhere we operate.