Store Manager

4 weeks ago


Craigieburn, Victoria, Australia Pandora Full time
About the Role

The Store Manager is the ultimate Pandora ambassador, responsible for delivering exceptional customer experiences and driving sales. As a key member of the team, you will immerse yourself in our brand, culture, and product, taking pride in creating a high-performance selling environment that exceeds shopper expectations.

Key Responsibilities
  • Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  • Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
  • Embrace the opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
  • Dream to build, coach, and inspire a team of talented Pandorians, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
  • In partnership with the Divisional Sales Manager and Human Resource, identify and resolve any potential performance issues and policy violations.
  • Utilise your brilliance across your divisions of responsibility (talent, brand, operations, and fan experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.
Requirements
  • You can demonstrate you're a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • You have developed a sense of care in your communication skills both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all levels of the organisation.
  • Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and deliver positive results.
  • You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
  • Knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems is where you shine.
What We Offer
  • Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start.
  • We offer a competitive rewards package that is second to none.
  • Generous staff discount on all Pandora products.
  • A day off on your birthday.
  • Opportunities for development.
  • Subsided Health Insurance.
  • Retail Bonus Scheme.
  • Employee Assistance Program.
  • Jewellery allowance.

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