Digital Banking Innovations Leader

6 days ago

Sydney, New South Wales, Australia beBeeInnovator Full time $125,000 - $175,000

Are you a leader who can drive innovation and reliability in the digital banking space? As a Service Operations Manager, you will play a pivotal role in shaping the future of banking by driving innovative solutions at scale while upholding the highest standards of risk management, compliance, and customer centricity.

Responsibilities
  • Manage service delivery for high-availability, mission-critical systems, including platforms like AWS or Azure.
  • Improve IT processes through automation, monitoring, and faster incident response.
  • Contribute to business cases that guide strategic investments, risk management, and cost control.
  • Adapt to changing business needs and new technologies to support inclusive, future-focused banking solutions using AI.
  • Lead diverse teams, build stakeholder relationships, and deliver results through clear communication and problem-solving.
About You

You are a passionate technology leader who thrives in a complex, fast-paced environment. You bring deep operational experience across cloud, AI, or enterprise-scale platforms, with a reputation for reliability, integrity, and delivery.

Why This Role

This is an exciting opportunity to join a team that's committed to making Westpac the best place to work in the country. We're looking for people who are passionate about helping us achieve our goal of becoming our customers' #1 banking partner for life.

  • Enjoy flexible work arrangements and a variety of leave options.
  • Grow your career with tailored learning and development opportunities.
  • Make a difference in your community by getting involved in our volunteering initiatives.

We welcome everyone – no matter your age, gender, background, or abilities. If you need any adjustments during the recruitment process, please visit our website for additional information and contact details.

Requirements
  • Mid-Senior level professional with deep operational experience across cloud, AI, or enterprise-scale platforms.
Work Type
  • Full-time
Job Function
  • Management and Manufacturing
Industry
  • Banking, Financial Services, and Investment Banking

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