Digital Innovation Leader

4 days ago

Sydney, New South Wales, Australia beBeeInnovator Full time $180,000 - $234,567
Lead Digital Transformation Initiative

We are seeking a forward-thinking leader to drive the strategic direction and delivery of digital customer touchpoints.

In this pivotal leadership role, you will champion innovation, AI, and customer-centric design to transform how customers experience banking.

Our ideal candidate has extensive experience in financial services, a strong background in digital strategy, agile delivery, and leading high-performing teams across multiple geographies.

Key responsibilities include:

  • Shaping and delivering ING's digital strategy
  • Leading cross-functional teams across Sydney, India, Manila, and Amsterdam
  • Driving digital transformation initiatives
  • Optimizing current digital platforms to improve customer engagement
  • Championing human-centred design

As a leader, you will foster collaboration and high performance within your team. You will also work closely with senior stakeholders to align strategy and ensure successful delivery of key initiatives.

The ideal candidate is passionate about innovation and customer-centricity, with a drive to shape the future of banking in Australia.

What We're Looking For

We are looking for someone who has:

  • Extensive experience in digital leadership, ideally within financial services
  • A deep understanding of digital platforms, customer experience, and agile delivery
  • Proven ability to lead large, cross-functional teams across multiple geographies
  • Excellent stakeholder management skills

Benefits Include:

  • Discounted health insurance
  • An additional rest day to support your wellbeing
  • An IMPACT day to volunteer on approved sustainability activity

ING is a progressive company that values diversity and inclusion. We believe in fostering a culture where everyone feels welcome and empowered to contribute their best work.

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