Logistics Operations Coordinator
2 weeks ago
We are seeking a highly skilled Logistics Operations Coordinator to join our team at the Australian Reinforcing Company (ARC), a leading manufacturer and supplier of steel reinforcing products. As a key member of our operations team, you will play a crucial role in ensuring seamless delivery of our products to customers across the country.
About the RoleThis is an excellent opportunity for someone with a strong background in logistics, supply chain management, or transportation to take their career to the next level. You will be responsible for planning, coordinating, and scheduling deliveries to meet customer requirements while ensuring operational efficiency.
Key Responsibilities:
- Monitor completed production orders to ensure accurate delivery scheduling
- Confirm deliveries with site personnel to guarantee timely commencement of production
- Maintain critical date changes with customers to avoid any disruptions
- Optimize delivery runs daily to maximize operational efficiency without compromising customer delivery requirements
- Ensure all relevant drawings and documents accompany deliveries as needed
- Collaborate with operations supervisors, team leaders, and operators to achieve Delivery in Full on Time (DIFT) targets
- Engage directly with customers for sales enquiries and orders, providing exceptional customer service
- Communicate production setbacks and potential impacts to customers and sales teams
To succeed in this role, you will possess:
- Strong communication, negotiation, and problem-solving skills
- A proactive approach to ensuring delivery efficiency and meeting deadlines
- A confident phone manner and excellent customer service experience
- SAP, Symix, ARMA, or PlanX experience or knowledge is highly regarded
- An understanding or background in construction, manufacturing, or supply chain management
- Experience with basic MS Office suite and scheduling software
The Australian Reinforcing Company (ARC) is a leading manufacturer and supplier of steel reinforcing products, trusted by Australians for years. With a large branch network, ARC steel is integral to the construction of roads, houses, buildings, schools, and iconic landmarks across the country.
We are committed to finding talented individuals who share our vision of going from good to great. We offer flexible working arrangements, including job sharing, remote work, four-day weeks, and various locations, to support our employees' career goals and aspirations.
We prioritize uncompromising safety standards, strong customer centricity, and diversity. Our people are our greatest asset, and we would love for you to be part of our journey.
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