Sales and Customer Solutions Expert

1 week ago


Craigieburn, Victoria, Australia Dulux Group Full time

About the Role:


We are seeking a sales-focused individual who is passionate about customer service and would like to work in a colourful and inspiring workplace. As a Salesperson at DuluxGroup, you will have the opportunity to work with over 50 iconic, trusted household brands with a 100+ year history.


Your Key Responsibilities:



  • Providing an exemplary customer experience to all our customers
  • Provide product knowledge in the areas of paint and other coatings
  • Accurately mix and tint product, including colour matching
  • Cash handling / EFTPOS

What We Offer:



  • An estimated salary of $70,000 - $90,000 per annum, depending on your level of experience and qualifications
  • A comprehensive, holistic health and well-being support package, including our Wellbeing Hub and full EAP support
  • The opportunity to enjoy generous discounts on DuluxGroup products and through our corporate partnerships
  • 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us
  • A genuine career pathway to accelerate your growth and development within our organisation
  • A supportive and flexible culture that values your unique perspectives and contributions

About You:


You are confident with people, have great communication skills and can easily build strong relationships with peers, customers and clients. You are able to demonstrate a level of physical ability to work with our paint and other heavy products in store at times.


We provide on-the-job training on paint products, application and hardware. Most importantly, you'll have:



  • A solution-oriented mindset, with the ability to problem-solve customer issues
  • A can-do attitude and passion for customer service
  • Enjoy building relationships and approaching customers in store
  • Experience in a customer-facing role

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