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Customer Service Representative

2 months ago

Palmerston, Australia Belgravia Leisure Full time
The Role

We are seeking a highly motivated and experienced sales professional to join our team as a Customer Service Officer. As a key member of our team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim.

Key Responsibilities
  • Achieve set sales targets on a daily basis
  • Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
  • Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
  • Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription
  • Process memberships and data entry in line with company processes and policy
  • To have a current and informed knowledge of all centre services and activities
  • Apply sound cash handling principles and use of Point of Sale (POS) systems
  • To demonstrate behaviours that are consistent with the Belgravia Leisure Values
Essential Qualifications
  • Current First Aid (Level 2)
  • Current CPR Certificate
  • National Police Check
  • Working with Children's Check

Belgravia Leisure is committed to supporting our team members in achieving their qualifications. If you don't have one of the essential qualifications, we will pay for your qualification so you can join our amazing team at Swell.