Front Desk Support Coordinator

2 weeks ago

Coffs Harbour City Council, Australia beBeeAdministration Full time $70,000 - $95,000
About the Role

We are seeking an enthusiastic individual to fill a Reception and Administration Assistant position on a permanent, full-time basis.

In this role, you will work closely with our legal team to provide exceptional support and service to our clients.

You will be responsible for cultivating strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members.

Responsibilities include responding to inbound calls, couriers, and emails from clients and other stakeholders, ensuring they feel supported and heard.

Additionally, you will support our legal team with administrative tasks, optimise the use of internal systems to process information, maintain general filing, photocopying, and archiving management.

You will also assist with preparing matters for conference and hearing, including preparation of court and legal documents and general correspondence.

Requirements
  • Prior office administration experience is ideal, with knowledge of Microsoft Outlook and Word.
  • Professional presentation and a client service focus.
  • A keen eye for detail in document management and collation skills.
  • Great communication skills, both verbally and in writing.
  • Organised, with initiative and a proactive nature.
  • Empathetic with a passion for helping people who have undergone trauma.
About You

This role is ideal for someone who is passionate about delivering exceptional customer service and has a genuine interest in supporting individuals who have experienced trauma.

You will be working as part of a dedicated team that prioritises the well-being and dignity of our clients.

Your contributions will make a meaningful difference in the lives of those we serve.

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