Site Support Specialist

2 weeks ago

Bathurst, New South Wales, Australia beBeeITSupport Full time $60,000 - $85,000
Job Summary

The role is based on-site at a client location with occasional remote work and possible after-hours activities.

Main Responsibilities:
  • Install, configure, and troubleshoot PC & Laptop hardware as well as MS Teams meeting room equipment to provide general IT support services.
  • Manage incidents, knowledge base articles, tasks, and assets within an IT Service Management tool to meet high standards and service level agreements.
  • Maintain organized stockrooms, computer areas, and communication rooms; oversee electronic waste disposal.
  • Conduct user training sessions and collaborate on project work and planned initiatives.
Necessary Qualifications:
  • An ideal candidate would possess an IT-related degree or certification with experience in supporting IT technologies including PC & Laptop hardware, Windows 11, Outlook, MS Teams, MS Office, and basic networking principles.
  • A strong attention to detail, problem-solving skills, planning, prioritization, and excellent customer service skills are essential for this position.
  • A valid driver's license is required for occasional site visits.

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