Ambassador of Exceptional Customer Experiences

2 weeks ago

Sydney, New South Wales, Australia beBeeFashion Full time $40,000 - $60,000
Customer Service Ambassador

We are seeking passionate individuals who embody the spirit of exceptional customer service and possess a true passion for fashion.

Fashion forward candidates with excellent communication skills, a positive attitude, and a desire to deliver outstanding customer experiences are ideal candidates for this role. As a Customer Service Ambassador, you will play a pivotal role in providing seamless execution of operational processes, delivering knowledgeable service, and ensuring a memorable shopping experience for our customers.

Key Responsibilities:

  • Deliver exceptional customer experiences through great service, excellent product knowledge, and efficient transaction processing.
  • Utilize available resources to stay up-to-date with the latest products, enabling effective communication with customers.
  • Contribute to the smooth operation of the store by effectively managing stock and maintaining visual merchandising standards.
  • Ensure that all areas of the store are maintained in accordance with brand standards, reflecting a cohesive and inviting shopping environment.
  • Collaborate with the store team to drive results, embracing the company's values and contributing to a positive work environment.

Attributes You Possess:

  • A genuine passion for fashion combined with excellent customer service skills.
  • Proactive with strong problem-solving skills, demonstrating adaptability and initiative.
  • A natural optimism and enthusiasm, fostering a positive and inclusive work environment.
  • Flexibility to work weekends and late trading hours as required, prioritizing business needs and peak trade periods.
  • Demonstrate the company's can-do attitude and showcase a deep understanding of the brand's culture and values.

The successful candidate will be rewarded with generous employee discounts across a range of brands, including Witchery, Trenery, Country Road, Politix, and Mimco, as well as opportunities to participate in the Corporate Social Responsibility program.

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