Delivery Coordinator

4 days ago


Sydney, New South Wales, Australia beBeeCustomer Full time $65,000 - $85,000
Job Summary

The successful candidate will play a key role in providing high-level customer service, ensuring smooth order delivery, and payment collection.

This role offers vital office support to the warehouse floor staff, including confirming final payments on all orders before delivery and planning and coordinating delivery runs by day and locality.

  • Book carriers and obtain quotes as required.
  • Provide exceptional customer service on despatch issues.
  • Liaise with showroom managers to resolve delivery and despatch issues.
  • Assist marketing and design teams with coordinating showroom change overs and photo shoots.
  • Ensure accurate data entry into SAP regarding payments and customer details.
  • Liaise with customer service teams and advise on despatch or final payments received.
  • Contact customers regarding delivery dates and times.
  • Resolve customer complaints and follow escalation procedures correctly.


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