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Ecommerce Operations Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeEcommercemanagement Full time $60,000 - $90,000
About the Role

As a key member of our team, you will assist in the day-to-day operation of our websites to achieve overall online objectives and drive revenue and profit through our online stores.

The ideal candidate will have a strong understanding of ecommerce principles and be able to work collaboratively with cross-functional teams to execute engaging campaigns and improve customer experiences.

  • Key Responsibilities
  • Assist with the product enrichment process and upload all available product information in accordance with delivery dates. Maintain a detailed view of the product catalogue.
  • Brief and implement onsite content, including homepage, landing pages and content articles with a strong focus on UX and mobile.
  • Maintain open communication with the Customer Care team to ensure the customer help centre is up to date and a positive customer experience is a priority.
  • Work cross-functionally with Marketing and Creative teams to execute engaging email & SMS campaigns in line with the core marketing calendar and tactical initiatives.
Requirements
  • 1+ years in an ecommerce role and/or Ecommerce degree
  • Experience with email marketing platforms such as Klaviyo or Dot Digital
  • Beginner-Intermediate proficiency in Excel
  • Knowledge of Google Analytics
  • Experience with ecommerce platforms
  • High level of attention to detail
  • Excellent communicator and collaborative team-player
Why Join Us?

We offer a range of rewards and benefits that make us a great place to work.

  • 50% discount on our brands
  • True work / life balance
  • Birthday leave
  • Culture Club - monthly social events, monthly morning tea and more
  • Employee Assistance Program for you and your family
  • Recognition and Service awards
  • Employee Referral Program