AV Solutions Technician

1 day ago

Frenchs Forest, New South Wales, Australia Pro Av Solutions Full time
About the Role

We are seeking a highly skilled and personable AV Solutions Technician to join our team on a 12-month contract.

Company Overview

Pro AV Solutions is Australia's leading workplace technology integration organisation with branches in NSW, ACT, QLD, VIC, SA, and WA. We design, integrate, support, and maintain high-quality Audio Visual and Unified Communication systems and solutions into corporate, government, education, and defence sectors.

Salary Package

We offer a competitive remuneration package that includes a salary of $80,000 per annum, plus benefits such as access to ongoing training and professional development opportunities, an employee assistance program, birthday gift vouchers, and more.

Key Responsibilities
  • Technical Support: Set up, operate, and troubleshoot AV equipment, including displays, unified conferencing systems, audio devices, microphones, and control systems.
  • Client Assistance: Serve as the main point of contact for the client, assisting them with any AV or tech requirements and ensuring all events run smoothly.
  • Maintenance: Conduct regular inspections, maintenance, and testing of AV equipment to ensure optimal performance and minimise downtime.
  • Event Support: Collaborate with event coordinators to understand AV requirements for various events and presentations; provide technical support throughout.
  • Troubleshooting: Quickly diagnose and resolve AV-related issues to minimise disruption.
  • Documentation: Maintain accurate logs and reports for equipment usage, maintenance, and any technical issues.
  • Training: Provide basic training and guidance to users on AV equipment and systems as needed.
Required Skills and Qualifications
  • A minimum of 3 years' experience in an AV technical support role.
  • Technical certification in AV or a related field is preferred.
  • Strong interpersonal skills with a client-focused mindset and ability to work effectively under pressure.
  • Proficient in operating AV systems, video conferencing technology, and troubleshooting AV hardware/software issues.
  • Commissioning, programming knowledge and experience is beneficial.
  • Strong problem-solving skills and attention to detail.
  • Ability to handle multiple tasks and adapt quickly to changing needs and environments.
  • Excellent communication skills and customer-focused attitude.
  • Excellent time management and organisational skills.
  • Positive and motivated attitude.
Benefits
  • Competitive remuneration package.
  • Access to ongoing training and professional development opportunities.
  • Employee assistance program.
  • Birthday gift vouchers.
About Us

We believe that our people are our greatest asset, and we value and reward committed team members. We have a diverse workforce and welcome applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders, and diverse community groups.

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