Pro AV Solutions AV Technical Specialist

2 days ago

Frenchs Forest, New South Wales, Australia Pro Av Solutions Full time

At Pro AV Solutions, we are seeking a skilled AV Technician Concierge to provide top-tier audio-visual support for our clients.



This is a unique opportunity to work with a leading workplace technology integration organisation, designing, integrating, supporting and maintaining high quality Audio Visual and Unified Communication systems and solutions.



The successful candidate will provide technical support, client assistance, maintenance, event support, troubleshooting and documentation services for our clients.



Key responsibilities include:




  • Technical Support: Set up, operate and troubleshoot AV equipment, including displays, unified conferencing systems, audio devices, microphones and control systems.
  • Client Assistance: Serve as the main point of contact for clients, assisting them with any AV or tech requirements and ensuring all events run smoothly.
  • Maintenance: Conduct regular inspections, maintenance and testing of AV equipment to ensure optimal performance and minimise downtime.
  • Event Support: Collaborate with event coordinators to understand AV requirements for various events and presentations; provide technical support throughout.
  • Troubleshooting: Quickly diagnose and resolve AV-related issues to minimise disruption.
  • Documentation: Maintain accurate logs and reports for equipment usage, maintenance and any technical issues.
  • Training: Provide basic training and guidance to users on AV equipment and systems as needed.


Key experience and capabilities required:




  • A minimum of 3 years' experience in an AV technical support role.
  • Technical certification in AV or a related field is preferred.
  • Strong interpersonal skills with a client-focused mindset and ability to work effectively under pressure.
  • Proficient in operating AV systems, video conferencing technology and troubleshooting AV hardware/software issues.
  • Commissioning, programming knowledge and experience is beneficial.
  • Strong problem-solving skills and attention to detail.
  • Ability to handle multiple tasks and adapt quickly to changing needs and environments.
  • Excellent communication skills and customer-focused attitude.
  • Excellent time management and organisational skills.
  • Positive and motivated attitude.


We offer a competitive remuneration package, access to ongoing training and professional development opportunities, access to an employee assistance program, birthday gift vouchers and more.



We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.



Your application will be treated with the strictest confidence.



We value and reward committed team members and believe that our people are our greatest asset.



Apply now and join our team of experts in AV and UC technology.

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