Team Leader

6 days ago


Dandenong, Victoria, Australia Ermha Full time
About the Role

We are seeking an experienced Team Leader to join our team and lead our NDIS Mental Health & Disability programs. As a Team Leader, you will be responsible for managing and operating programs that provide complex, recovery-oriented support for people with a persistent mental illness.

Key Responsibilities
  • Holding regular supervision and team meetings with staff
  • Ensuring staff maintain a focus on client-directed needs to achieve client-directed outcomes & service delivery objectives
  • Ensuring agreed service delivery is provided to the client
  • Confirming accurate case notes are completed regularly by the team and that regular case reviews are conducted
  • Developing and maintaining strong relationships with all relevant stakeholders
  • Ensure compliance with all internal & external requirements including reporting
About You

We are looking for a passionate and experienced professional who has a strong background in mental health and disability support. You will have excellent leadership and communication skills, with the ability to motivate and support a team to achieve excellent outcomes. You will also have a strong understanding of the NDIS and its impact on outcomes for clients and existing models of service delivery.

What We Offer

We offer a competitive total package including salary packaging, on-the-job training and development, flexibility in working hours to suit work-life balance, and a supportive team environment that is engaging and inspiring.

Ermha365 is an agile and innovative non-profit with a growth agenda across Australia. We are committed to reconciliation, lived experience, and inclusivity, and we strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability, and people who identify as LGBTIQA+ to apply.



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