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Supply Chain Optimization Manager
3 weeks ago
We are seeking a Customer Onboarding Account Manager to partner with new clients, find solutions, and deliver efficiencies within their supply chain. Key responsibilities include building strong relationships with internal and external stakeholders, implementing & managing new accounts through the hyper care period, training new customers on efm systems and processes, providing strong service levels while ensuring competitive pricing, project management to ensure accurate, timely, and actionable outcomes, and influencing change to create efficiencies across the customer's supply chain.
Key Responsibilities:- Building strong connections with internal and external stakeholders
- Implementing & managing new accounts during the high-touch phase
- Training new clients on efm systems and procedures
- Maintaining high service standards while securing competitive rates
- Project leadership to ensure prompt, precise, and impactful results
- Influencing positive change to drive efficiency improvements throughout the client's supply chain
You will collaborate with various internal departments to ensure a seamless transition to an efm solution. Our ideal candidate has 2+ years of work experience in a client-facing role, preferably in Account Management or Project Management within the Logistics Industry.