Senior Technical Support Specialist

3 days ago

Sydney, New South Wales, Australia beBeeFieldServices Full time $90,000 - $115,000

Join a dynamic team and contribute your skills to provide critical support for medical devices.

Job Description

A Field Services Engineer is responsible for delivering exceptional customer service, ensuring seamless instrument installations, and providing timely maintenance to prevent downtime. This role requires strong technical expertise, excellent communication skills, and the ability to work collaboratively with cross-functional teams.

The ideal candidate will have a strong background in electrical or electronics engineering, experience working in field engineering, and proficiency in IT systems. They will also possess excellent problem-solving skills, be able to work independently, and thrive in a fast-paced environment.

Responsibilities
  • Provide proactive technical support to customers to resolve issues efficiently
  • Collaborate with senior account management teams to ensure successful installations and meet customer expectations
  • Ensure all preventative maintenance is carried out in a timely manner to minimize downtime
  • Develop and maintain strong relationships with customers, application specialists, and regional service managers
Requirements
  • Tertiary degree in Electrical/Electronics or equivalent qualification
  • Experience working in field engineering related fields within the Medical Devices industry
  • Strong technical expertise in IT and middleware systems
  • Excellent written and verbal communication skills

This role offers a unique opportunity to develop your skills, work in a multicultural environment, and contribute to the success of our organization. If you are a motivated individual with a passion for delivering exceptional results, we encourage you to apply.

Benefits

We offer a competitive salary package, opportunities for career growth, and a supportive work environment. Full eligibility to live and work in Australia is preferred for this field-based role.

  • Senior Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $120,000 - $137,000

    Senior Technical Support SpecialistThis role involves owning, troubleshooting and resolving customer technical issues. It is an opportunity to accelerate your career growth and develop your technical proficiency.

  • Senior Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeTroubleshooter Full time $130,000 - $170,000

    Senior Technical Support Specialist">This role is for an experienced professional who can handle complex technical issues and provide expert advice to customers. The ideal candidate will have a strong background in troubleshooting, problem-solving, and communication.The position requires a high level of expertise in multiple areas, including PowerShell...

  • Senior IT Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $100,000 - $130,000

    About the RoleThis senior role is part of the IT Team and will lead the provision of technical support to internal staff, covering technical and troubleshooting assistance related to computer hardware and software, mobile devices, banking systems, and other products.The Senior IT Technical Support Specialist will be responsible for the proactive improvement...

  • Senior Technical Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeCloud Full time $90,000 - $120,000

    Job Title: Senior Technical SpecialistThis is a unique opportunity to join our team as a Senior Technical Specialist. In this role, you will be responsible for providing expert-level technical support and maintaining a diverse range of client server, network, and cloud infrastructure.Provide timely and effective technical support for escalated...

  • Senior Technical Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Optus Full time

    Join to apply for the Senior Technical Specialist role at Optus1 week ago Be among the first 25 applicantsJoin to apply for the Senior Technical Specialist role at OptusAt Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better...

  • Senior Technical Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Optus Full time

    Join to apply for the Senior Technical Specialist role at Optus1 week ago Be among the first 25 applicantsJoin to apply for the Senior Technical Specialist role at OptusAt Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better...

  • Senior Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeSupport Full time $120,000 - $140,000

    Job OverviewWe are seeking a seasoned technical professional to join our team as a Senior Technical Support Specialist. In this role, you will be responsible for delivering exceptional customer service and support.Your key responsibilities will include:Owning, investigating and resolving complex customer technical issues through expert analysis and...

  • Senior Contact Centre Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time $125,693 - $138,000

    Senior Contact Centre Specialist RoleWe are seeking a seasoned professional to fill the role of Senior Contact Centre Specialist. This position will involve providing technical support for Cloud Contact Centre technologies, working closely with our operations team to deliver exceptional customer experiences.

  • Senior Technical Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $210,000 - $245,000

    Infrastructure Leadership RoleWe are seeking a highly skilled Senior Technical Specialist to lead our infrastructure development and maintenance efforts.Design, plan, build, and maintain scalable container infrastructure for multiple product teamsDrive technical conversations and decision-making with cross-functional teamsMentor and grow junior engineers to...

  • Senior Technical Support Specialist

    12 hours ago

    Sydney, New South Wales, Australia beBeeProblem Full time $120,000 - $140,000

    Technical Support SpecialistWe are seeking an experienced technical support specialist to join our team. As a key member of our customer support team, you will be responsible for troubleshooting complex software and hardware issues, creating technical knowledge articles and reports, and testing applications.You will also travel nationally and globally to...