Customer Service Ambassador
1 month ago
About the Role:
We are seeking a friendly, motivated customer service representative to join our client's dynamic, sociable team.
Key Responsibilities:
- Respond to inbound and outbound customer inquiries on the phone, along with email inquiries.
- Maintain accurate records of customer interactions and transactions.
- Meet and exceed customer service performance targets and standards.
- Foster positive relationships with customers, ensuring their satisfaction and loyalty.
- Continuously improve knowledge of products and services to better serve customers.
- Follow established procedures and guidelines to ensure efficient and effective call handling.
- Collaborate with other team members to achieve common goals.
About You:
We are looking for someone with excellent verbal and written communication skills, phone-based experience, and a positive and friendly attitude.
What We Offer:
- A supportive and friendly work environment.
- The opportunity to grow and develop your career in the customer service industry.
- A competitive salary and benefits package.
We would love to hear from you if you are seeking a full-time, rewarding role in a dynamic and sociable team.
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