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Customer Service Ambassador

2 months ago

Saint Johns Park, Australia Mounties Group Full time

About Us

Mt Mounties Group, Australia's leading registered Club group, employs over 900 staff across ten venues in NSW. Our Triglav (St Johns Park) & Mekong (Cabramatta) Venues are looking for a Customer Service Ambassador to join their part-time team.

We're more than just a Club – we're a people-first, profit-for-purpose group dedicated to improving lives and communities.

**Job Description**

This is an exciting opportunity to work as the face of our front line, delivering exceptional customer service across bar, gaming, and concierge areas. As a key member of our team, you'll possess:

  • Previous experience in hospitality or a customer-related role/industry
  • A passion for delivering outstanding customer service
  • Excellent grooming, presentation, and communication skills
  • The ability to build long-term relationships with customers
  • Flexibility to work independently and in a team environment
  • Full availability for a flexible roster, including days, nights, and weekends
  • Current NSW RSA & RCG certification

**Salary:** $60,000 - $70,000 per annum (dependent on experience)

**Benefits:

  • A supportive and inclusive team
  • Free onsite parking
  • Opportunities for professional growth and development
  • Uniforms provided

Join Mt Mounties Group and make your career memorable.