Insurance Claims Team Leadership Position

6 days ago


Brisbane, Queensland, Australia beBeeClaims Full time $93,373 - $126,328
Leadership Opportunity in Claims Processing

We are seeking an experienced Claims Team Leader to join our team and lead the delivery of excellent customer service. As a key member of our organization, you will be responsible for developing and implementing strategies to drive business growth and improve operational efficiency.

The ideal candidate will have prior experience in claims processing and leadership, with a proven track record of delivering results and improving processes. You will be responsible for managing a high-performing team, ensuring accurate and timely claims processing, and providing coaching and guidance to team members.

  • You will oversee the day-to-day work of your team to ensure compliance with applicable laws and administrative rules, as well as departmental processes and procedures.
  • You will instill a culture of excellence, promoting a team attitude towards delivering consistent, professional, and proactive customer service.
  • You will analyze customer satisfaction results, voice of the customer, and quality assurance metrics to design and implement improvements.

We value optimism, caring, togetherness, reliability, and determination. Our organization is committed to making a positive impact on our community and the environment, and we strive to innovate and improve everything we do.

As a Claims Team Leader, you will play a critical role in ensuring that our customers receive exceptional service and support during their time of need. If you are a motivated and results-driven leader who is passionate about delivering excellent customer service, we encourage you to apply.



  • Brisbane, Queensland, Australia beBeeLeader Full time $108,180 - $155,261

    Job SummaryWe are seeking a seasoned leader to head our Motor Claims team.The ideal candidate will possess strong leadership skills, be able to motivate staff and drive operational performance goals.This role requires a high level of experience in leading large teams, preferably in the insurance industry.Strong organizational and time management skills are...


  • Brisbane, Queensland, Australia Auto & General Insurance Full time

    **The role**As our new Pet Claims Team Leader, you will report to the Operations Manager Pet Insurance and be responsible for leading, developing and coaching a team of Claims Consultants to provide exceptional customer service to our customers.**You will**:- Lead the team to execute a high standard of service and process adherence- Monitor and support the...


  • Brisbane, Queensland, Australia beBeeClaims Full time $91,234 - $123,456

    Job Overview:We are seeking a seasoned Insurance Claims Team Manager to lead our claims team, ensuring exceptional customer service and process excellence.Key Responsibilities:Lead the team to deliver high-quality customer service and process adherenceMonitor and support the management of insurance claims, including workload prioritization and claim...

  • Claims Officer

    2 weeks ago


    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time

    OverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...

  • Claims Officer

    2 weeks ago


    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time

    OverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...


  • Brisbane, Queensland, Australia Auto & General Insurance Full time

    **The Role**Reporting to the Pet Health Team Leader, you will be responsible for administering claims in a timely manner while delivering consistently high levels of customer service. The role is primarily site based in our Toowong office. Your main duties and responsibilities may include, but will not be limited to;- With a high attention to detail,...

  • Claims Officer

    1 week ago


    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time $60,000 - $80,000 per year

    As a Claims Officer, you will be responsible for triaging incoming Claims. You'll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement.This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss...


  • Brisbane, Queensland, Australia Auto & General Insurance Full time

    **The Role**As our new Claims Consultant, you will be responsible for supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims while consistently delivering high levels of customer service. The role reports to the Pet Health Claims Team Leader and is primarily site based in our Toowong...


  • Brisbane, Queensland, Australia beBeeLeadership Full time $120,000 - $160,000

    Key Responsibilities">">Manage daily operations of the Liability Claims team.">Lead and motivate the Liability Claims team to deliver high-quality results.">Set priorities, plan workload, and review staff performance for the team.">BUILD strong working relationships with clients and stakeholders.">Prepare management reports and manage daily workflow to...


  • Brisbane, Queensland, Australia beBeeClaims Full time $65,000 - $80,000

    Leadership Opportunity for Complex Claims ExpertThis is an exceptional chance to advance your career and make a significant impact within the insurance industry.The Role:Provide strategic and operational direction to a team responsible for managing complex home claims.Oversee every stage of the claim process, from lodgement through to settlement.Collaborate...