Supervisor, PUD Operations

This is a Supervisor, PUD Operations role with Team Global Express based in Townsville City, QLD, AU
== Team Global Express ==

Role Seniority - mid level

More about the Supervisor, PUD Operations role at Team Global Express

About the role

The Fleet Supervisor is responsible for overseeing the day-to-day activities of the fleet operations team, ensuring efficient coordination of vehicle movements, driver dispatch, route compliance, and maintenance scheduling. This leadership role involves supervising fleet controllers or coordinators, driving continuous improvements in safety, performance, and compliance, and acting as the primary point of contact for operational escalations.

What You'll Be Doing: 

• Oversee the daily scheduling, dispatching, and tracking of fleet vehicles.

• Ensure timely and cost-effective movement of vehicles and goods.

• Monitor real-time fleet performance using GPS and fleet management systems.

• Maintain up-to-date records on vehicle availability, usage, and downtime.

• Supervise, coach, and support a team of fleet controllers or coordinators.

• Lead regular team meetings and provide performance feedback and development.

• Ensure adherence to all transport legislation, including fatigue management, NHVR, Chain of Responsibility (CoR), and company policies.

• Conduct or oversee incident investigations and support safety audits.

• Ensure that driver and vehicle records (licenses, inspections, servicing) are up to date.

• Act as the escalation point for service delivery or driver-related issues.

• Monitor KPIs (e.g., delivery performance, fuel usage, vehicle uptime) and report to management.

• Collaborate with maintenance teams to reduce vehicle downtime.

What You'll Bring: 

• Minimum 3–5 years of experience in fleet control, logistics coordination, or transport operations.

• Previous team leadership or supervisory experience required.

• Strong knowledge of fleet management systems

• Familiarity with transport compliance and safety standards (CoR, NHVR, fatigue laws).

• Experience working in high-pressure or 24/7 operational environments is advantageous.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Team Global Express team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Overseeing fleet operations
• Monitoring fleet performance
• Coaching team members

Key Strengths

• Fleet management systems
• Transport compliance
• Team leadership
• Logistics coordination
• High-pressure environments
• Incident investigation

Why Team Global Express is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Team Global Express not with Hatch.

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