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Customer Integration App Manager

2 weeks ago

Melbourne, Victoria, Australia Team Global Express Full time
This is a Customer Integration App Manager role with Team Global Express based in Melbourne, VIC, AU
== Team Global Express ==

Role Seniority - mid level

More about the Customer Integration App Manager role at Team Global Express

We are seeking a dynamic and experienced Customer Integrations Applications Manager to join our digital transformation journey. This leadership role is ideal for someone passionate about delivering customer-first solutions and driving innovation in a fast-paced, customer-centric environment.

What You'll Do

  • Lead and manage high-performing technical teams focused on digital and customer integration solutions.

  • Develop and execute strategies that prioritize customer experience and digital innovation.

  • Oversee software development, data analysis, and quality assurance testing to ensure robust and scalable solutions.

  • Collaborate cross-functionally to meet project timelines and budget requirements.

  • Stay ahead of industry trends and best practices to continuously improve our digital offerings.

What You'll Bring

  • A Bachelor's degree (or equivalent) in Computer Science, Information Systems, or a related field.

  • At least 5 years of experience in developing customer and digital integration solutions.

  • Proven leadership experience in managing technical teams within a digital or customer-focused environment.

  • Strong background in software development, data analysis, and QA testing.

  • A track record of delivering projects on time and within budget.

  • Strategic thinking with the ability to create and implement customer-first initiatives.

  • Deep understanding of current industry trends and emerging technologies.

Why You'll love Working here

  • Be part of a national transformation journey

  • Work in a values-led, people-first organisation

  • Enjoy a flexible, hybrid work environment that supports your growth

Ready to shape the future of Innovation at TGE? Apply now and be part of something big.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

  • Competitive salary above industry standards

  • Upskilling, training, mentoring and more to support your career development journey

  • Fun and practical employee perks and discounts

  • Flexible work, including work from home

  • Inclusive parental leave policy that supports all parents & carers

  • Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

  • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

  • During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

  • TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Team Global Express team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities
  • Leading technical teams
  • Developing strategies
  • Overseeing development processes
Key Strengths
  • Leadership experience
  • Software development
  • Strategic thinking
  • Customer experience
  • Industry knowledge
  • Project management
Why Team Global Express is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Team Global Express not with Hatch.