Branch Manager

This is a Branch Manager role with Team Global Express based in Townsville City, QLD, AU
== Team Global Express ==

Role Seniority - mid level

More about the Branch Manager role at Team Global Express

Lead. Influence. Thrive in a role that shapes the future of regional logistics.

Are you a natural leader ready for a new challenge, one that gives you real ownership, career growth and the chance to make a meaningful impact in a fast-paced national business?

At Team Global Express, we're on a mission to reimagine logistics, and we need a driven and experienced Branch Manager to lead our Townsville operations into the future.

Why Townsville? Why Now?

This is more than a job. It's a lifestyle and leadership opportunity.

Imagine:

• Affordable coastal living with a tropical climate, national parks, and the Great Barrier Reef at your doorstep.

• No long commutes - more time for family, fitness, fishing or weekends away.

• A tight-knit regional community where your leadership will be noticed and valued.

If you're ready to escape the big city burnout and step into a role where you truly lead from the front, this is your chance.

What You'll Be Doing

As Branch Manager, you'll take full accountability for the performance, safety, resourcing, and leadership of our Townsville branch.

You will:

• Drive daily operations and customer performance across fleet, freight, and facility

• Lead a tight-knit operational team, building culture, capability, and accountability

• Manage budgets, cost controls, P&L, and service KPIs

• Act as the primary contact for regional customers, contractors, and internal stakeholders

• Champion safety and compliance ensuring a secure, high-performing workplace

• Be the go-to local leader with influence across the broader Queensland network

What We're Looking For

You're a results-focused operator and people leader, ideally with:

• 5+ years in senior transport, logistics, depot or fleet operations leadership

• Experience managing unionised workforces, industrial relations and safety

• Strong understanding of WHS, Chain of Responsibility (CoR), and transport regs

• Proven success managing operational KPIs, workforce planning, and cost control

• Solid interpersonal and stakeholder engagement skills at all levels

• A cool head under pressure and a mindset for continuous improvement

Bonus points if you've worked in regional or remote operations and thrived on the challenge

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Team Global Express team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Driving operations
• Leading the team
• Managing budgets

Key Strengths

• Leadership
• Operational management
• Safety compliance
• Union management
• Continuous improvement mindset
• Stakeholder engagement

Why Team Global Express is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Team Global Express not with Hatch.

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