Branch Administration Officer

4 weeks ago

Townsville, Queensland, Australia Toyota Material Handling Australia Full time
  • Strong Financially Stable Company
  • Friendly Team Environment
  • Global company that feels like a family

Are you an organised and customer-focused professional with a passion for administrative excellence? Join Toyota Material Handling Australia (TMHA) – a leading name in innovation, quality, and service – as our next Branch Administration Officer on a 12 month fixed-term maternity leave contract.

About the Company

Toyota Material Handling Australia (TMHA) is Australia's number one forklift company. TMHA is fully owned by the Toyota Industries Corporation (TICO). TICO is a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands – Toyota Industrial Equipment and the Huski brand equipment. Due to TMHA's structure and close relations with the factories, TMHA provides its employees with the industry best accredited product trained technical support. TMHA's is a strong, financially secure business with a great future ahead and prime focus on the development of our people.

About the Role

As the Branch Administration Officer, you will play a pivotal role in ensuring the smooth and efficient operation of our Townsville branch. You'll support a high-performing team by managing a wide range of administrative functions, contributing to outstanding customer service and internal support.

Key Responsibilities

  • Switch board operations and assisting with enquires in a respectful manner.
  • Manage incoming mail from all sources
  • Assist with incoming/outgoing correspondence to customers, suppliers and technicians.
  • Maintain the main office with stationary orders and other office consumables in accordance with
    TMHA procedure
  • Assist the Service Supervisor with spare part enquires and processing, including parts interpretation, quoting on parts, processing and despatching of orders.
  • Process and invoice Purchase Orders
  • Assist with customer enquiries regarding short term rental and coordinating the fleet

What We're Looking For:

  • Proven experience in an administration or office support role
  • High attention to detail and excellent organisational skills
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office and basic ERP systems (experience with SAP highly regarded)
  • A proactive attitude and the ability to manage competing priorities
  • Experience in a service or technical industry is a plus

What We Offer:

  • Supportive and inclusive team culture
  • A dynamic and respected brand – Toyota Material Handling Australia
  • Full training provided on systems and processes
  • A great opportunity to gain experience with a market-leading company

This is a fixed-term contract position covering maternity leave, offering a fantastic opportunity to work with a trusted brand in a fast-paced and supportive environment.

Our commitment:

TMHA is committed to ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledge.

How to Apply

If you are interested in this exciting and challenging role please submit your application with a current resume and cover letter to TMHA via its' website /or by pressing the 'Apply' button. Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.

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