Air Logistics

It/'s more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions.

At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Step into a workplace recognised for its commitment to excellence, having earned Great Place to Work recognition for multiple years. Be part of dynamic teams where innovation meets opportunity and join a company that supports your growth while making a difference in the world of logistics. Make your mark with us today

How you create impact

- To drive standardization and scalability of operational processes and control environments to enhance service levels, generate additional profits or reduce cost-to-serve

- To identify process backlog and assign clear ownership to eliminate and avoid overdue tasks as per SLA or internal performance indicators.

- To create and maintain the product backlog and help the product owner define and prioritize systems and proceed development needs through creating user stories based on the information gathered from the daily stand-up meetings.

- To effectively manage and maintain customer relationships and support operations related initiatives.

- To support business and performance reviews (KPI) with customers along with implementation initiatives.

- To collaborate with stakeholders to support the business requirements.

- To ensure SOPs, WIs and templates are up to date and accessible by stakeholders.

- To undertake any other tasks required by management.

What we would like you to bring

- Minimum 5 years' experience in freight forwarding, sea logistics, or transportation operations

- Strong knowledge of import/export processes, international trade regulations, and security protocols

- Proven ability to manage operational performance for strategic key accounts

- Skilled in KPI analysis, performance reporting, and driving corrective actions

- Experience in customer relationship management, including onboarding and implementation

- Ability to lead cross-functional collaboration between sales, operations, and global account teams

- Familiarity with automation tools, CRM platforms, and structured documentation practices

- Strong analytical mindset with a proactive approach to process improvement

- Excellent communication and stakeholder engagement skills

- Capable of managing escalations, conducting QBRs, and supporting RFQs

- Comfortable working in a multi-national, fast-paced environment with global exposure

What/'s in it for you

Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects. Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with benefits such as:

- Corporate rates for Private Health Care Insurance

- Free Flu Vaccination Program

- Inclusive Gender-Neutral Parental Leave Policy to support all parents

- Attractive long-service awards

- Novated leasing

- Charity and volunteering events

- Flexible work arrangements

- And more

If you/'re ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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