[6/10/2025] Customer Relations Officer

1 week ago


Perth, Australia Town of Victoria Park Full time

Town of Victoria Park | Perth Metropolitan

Are you a Customer Service Champion who excels at creatingmeaningful connections and serving a vibrant community? Do youthrive in a supportive, inclusive and community-focusedenvironment? If you’re nodding YES - we want, you on ourteam

The Town of Victoria Park is a vibrant, diverse and moderncommunity that values inclusivity, integrity, and proactiveengagement. We’re on the lookout for an enthusiastic,energetic and experienced Customer Relations Officers to join ourStakeholder Relations team in fixed term, full time capacity on a12-month contract.

Your new role

You’ll be a friendly face and voice to our community,greeting people with a smile, identifying customer needs andsolutions, answering questions and handling cashiering duties– all while making every interaction positive andefficient.

What you’ll need to succeed

- ability to delivery exceptional customer experience (evenduring the tricky conversations)
- experience working in either a call centre, hospitality,retail or administrative role
- strong administration skills to keep things runningsmoothly
- excellent communications skills to connect with people andsolve customer requests
- expertise in performing point of sale, cash handling andfloat reconciliation (yes, you’re great with numberstoo)

The benefits of working for us

- salary range of $72,934 - $79,273 per annum
- up to 18% Council superannuation contribution
- five weeks annual leave
- work-life balance including flexible working arrangements,easy access to public transport and our famous Albany Hwycafé strip
- free use of gym and aquatic facilities (conditionsapply)

All applications must address theboldedselectioncriteria in the position description. This should beincluded in your cover letter and accompanied by your CV.

The Town of Victoria Park is committed to equal employmentopportunities and providing employees with a work environment freeof discrimination and harassment.

We welcome applicants from a diverse range of backgrounds.Applicants who identify as Aboriginal, live with a disability, CaLDor LGBTQIA+ are encouraged to apply.

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