Customer Service Officer

2 days ago

Busselton, Australia AMA Group Ltd Full time

Norm Flynn Smash Repairs is in the middle of Busselton — a big country town with 15 km of beach and some of the world’s best wineries just half an hour up the road. Join the team of 12 now, for good pay and a great work environment.

Permanent position. Monday to Friday, 40 hours per week - No weekends

An exciting opportunity awaits individuals looking to be part of a dynamic team that fosters a positive and inclusive culture. This role offers an environment where you will not only learn but also thrive and grow, both professionally and personally.

As the first point of contact for all customers, you will play a crucial role in shaping their experience. Your ability to provide first-class service in every interaction will be key to ensuring customer satisfaction and maintaining the high standards of excellence that define our team. This position is perfect for those who are passionate about customer service and eager to contribute to a workplace that values teamwork, growth, and continuous improvement.

About the Role:

In this role, you will be responsible for:

- Providing frontline customer service to all customers who visit our site
- Keeping customers informed about the repair process and estimated completion dates for their vehicles
- Handling telephone and email correspondence professionally and efficiently
- Supporting management with inventory, including parts, paint, and consumables
- Liaising with insurance providers regarding claims and repairs

What We Need from You:

To excel in this role, you should:

- Be a great communicator – You can write well, speak confidently on the phone, and build strong relationships.
- Be a team player – While there will be times you need to work independently, collaboration with your teammates is key to success.
- Be highly organized – You can juggle multiple tasks, prioritize effectively, and ensure things get done efficiently.
- Think on your feet – If you thrive in a fast-paced environment, you will fit right in.

Benefits:

- Reward and recognition programs
- Career development and training opportunities
- Referral bonus for recommending a friend to join our team
- Discounts on parts and tools
- Provided uniforms
- 24/7 professional counselling services for team members and their immediate families

If this sounds like you and you are ready to join a company that is continuously growing, apply today or call us at 08 9572 2304 for a confidential discussion.

AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

#J-18808-Ljbffr

  • Customer Service Officer

    2 weeks ago

    Busselton, Australia Ama Group Ltd Full time

    Norm Flynn Smash Repairs is in the middle of Busselton — a big country town with 15 km of beach and some of the world's best wineries just half an hour up the road. Join the team of 12 now, for good pay and a great work environment.Permanent position. Monday to Friday, 40 hours per week - No weekendsAn exciting opportunity awaits individuals looking to be...

  • Customer Service Representative

    2 weeks ago

    Busselton, Australia beBeeCustomerService Full time $2,800 - $3,800

    Front Office Receptionist OpportunityWe are seeking a skilled and customer-focused individual to join our team as a Front Office Receptionist.This role is responsible for providing exceptional customer service, responding to accommodation enquiries, processing reservations, and promoting our business.The Key ResponsibilitiesProviding friendly and...

  • Customer Service Expert

    1 week ago

    Busselton, Australia beBeeCustomer Full time $60,000 - $90,000

    Job Summary:We are seeking a Customer Service Expert to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our customers.Key Responsibilities:Customer Support: Provide timely and effective support to customers via various channels including...

  • Customer Service Ambassador

    2 weeks ago

    Busselton, Australia beBeeHospitality Full time $65,000 - $90,000

    Job OpportunityThe Front Office All Rounder plays a pivotal role in delivering exceptional hospitality to our guests.Key responsibilities include being the primary point of contact, addressing inquiries, and assisting with reservation modifications and cancellations.Key Skills and QualificationsProven customer service skills with exceptional communication...

  • Airfield Services Officer

    2 weeks ago

    Busselton, Australia beBeeAirport Full time $70,850 - $72,979

    Airport Reporting and Maintenance Officer Job Overview:The Busselton Margaret River Airport is seeking a skilled professional to join their team as an Airport Reporting and Maintenance Officer. This role involves day-to-day reporting and maintenance duties at the airport, ensuring compliance with legislative and regulatory requirements.Key...

  • Reception Officer

    2 weeks ago

    Busselton, Australia North Metropolitan Health Service Full time

    Do you want to be a part of a team that promotes and improves the health of its people and community?We are seeking applications for a highly capable and values-driven individual to join our dynamic team at Dental Health Services (DHS).This is for a Permanent Part Time or Fixed Term Part Time appointment at 45 hours per fortnight. A Fixed Term appointment...

  • Customer Service Representative

    2 weeks ago

    Busselton, Australia beBeeCustomer Full time $55,000 - $70,000

    Job Description:This role offers a great opportunity to provide exceptional customer service and support in a dynamic team environment.You will be the first point of contact for all customers, playing a crucial role in shaping their experience. Your ability to provide first-class service in every interaction will be key to ensuring customer satisfaction and...

  • Customer Service Expert

    1 week ago

    Busselton, Australia beBeeService Full time $45,000 - $65,000

    About the RoleWe are seeking a skilled Customer Service Expert to join our team. In this role, you will provide expert advice to customers on our range of products and services.You will work closely with our team to ensure great customer service is always delivered. This includes replenishing stock, maintaining a clean and organised store environment, and...

  • Customer Service Professional

    2 weeks ago

    Busselton, Australia beBeeHelpful Full time $55,000 - $82,000

    As a customer service professional, you will be key to creating better futures for our customers. You will consistently process transactions efficiently and accurately, providing seamless service while identifying opportunities to help customers meet their financial needs by referring them to the right person.Key ResponsibilitiesProcess customer transactions...

  • Customer Service Ambassador

    2 weeks ago

    Busselton, Australia beBeeCustomer Full time $35,100

    About us, we're more than just a service provider - we're the team of passionate and supportive people defining the future of customer excellence.The role involves delivering top-notch customer service, sharing knowledge on cool tech products and services, providing personalized solutions & product expertise, and working collaboratively to create a welcoming...