Venue Operations Supervisor

1 day ago

Busselton, Australia City of Busselton Full time

City of Busselton | Community Services

Closing date: 03/11/2025
- **Permanent Full Time**:

- **$92,829 - $98,877 per annum depending on experience**:

- **Generous superannuation scheme up to 15.5%**:

- **Excellent staff benefits (salary packaging, free gym, shopping discounts)**:

- **Relocation assistance provided if required**

**We are seeking a dynamic and experienced Venue Operations Supervisor to help shape the future of arts and culture in our region.**

**Saltwater Busselton**:
Be part of something extraordinary from the ground up. Saltwater Busselton (currently under construction) is in the heart of Busselton’s Cultural Precinct and is due to open early 2026. It is a multi-use facility which features an A-class art gallery, 640 seat theatre and a state of the art conference suite overlooking the beautiful Geographe Bay.

**About the role**:
As the **Venue Operations Supervisor**, you’ll be the heartbeat of Saltwater’s day-to-day operations, ensuring every event, performance, and visitor experience runs smoothly and professionally. You’ll lead a team of Front of House, Box Office, Casual Bar and Function staff, Cleaners, and Volunteers, fostering a culture of teamwork, excellence, and outstanding customer service.

Working closely with the Technical Services team, you’ll coordinate all operational aspects of events, from intimate performances to large-scale productions and conferences, ensuring a seamless delivery and an unforgettable experience.

**What you’ll be doing**:

- Overseeing daily operations across the Cultural Precinct
- Leading and managing a diverse team of staff and volunteers
- Coordinating event logistics in collaboration with Technical Services
- Ensuring high standards of customer service and venue presentation
- Maintaining administrative systems and operational procedures
- Supporting community engagement and maximising return on investment

**What you’ll bring to the role**:

- Exceptional communication and people management skills
- Strong administrative and organisational abilities
- A calm, cooperative, and customer-focused approach
- Proven experience in venue or event operations
- Flexibility to work evenings and weekends as required

**Hours & conditions**:
Ordinary hours are during standard office hours, but flexibility is essential. This role will include occasional evening and weekend work aligned with event schedules.

**Why join us**:
Saltwater Busselton is more than a venue - it’s a cultural landmark in the making. This is your chance to be part of its foundation, contribute to its legacy, and help deliver world-class arts experiences to the Busselton community.

**Enquiries**: Sharon Custers, Venue Manager - Cultural Precinct on (08) 9781 0369 or Human Resources on (08) 9781 1727.

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